At RendezVues , your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform, events, and services.
By using our platform, you consent to the practices described below.
1. Information We Collect
We collect information to provide a personalized, safe, and engaging experience.
a. Account Information
- Name, email, phone number
- Date of birth
- Membership tier and subscription details
- Payment information (processed securely via third-party services)
b. User-Generated Content
- Forum posts, messages, comments, and uploaded content
- RSVP and event participation data
- Profile preferences and activity history
c. Usage Data
- IP address, device type, browser, and OS
- Login times, pages visited, and interaction patterns
- Analytics to improve platform functionality
2. How We Use Your Information
We use collected information to:
- Provide and maintain platform services
- Facilitate community interactions and events
- Process payments and manage memberships
- Send important notifications, updates, and promotions (with consent)
- Analyze trends and improve user experience
- Prevent fraud and enforce platform policies
3. SMS / Text Message Communications
With your explicit consent, we may send text messages (SMS/MMS) to the phone number you provide. These messages may include:
- Event reminders and RSVP confirmations
- Account verification and security alerts
- Membership and billing notifications
- Promotional messages about events, retreats, and community updates (with your consent)
Consent: By opting in to SMS notifications, you provide your prior express written consent to receive automated text messages from RendezVues. Consent is not a condition of purchasing any goods or services.
Opt-Out: You may opt out at any time by replying STOP to any message, or by disabling SMS notifications in your account Settings. Upon opt-out, we will cease sending further messages within 10 business days.
Frequency: Message frequency varies depending on your activity and notification preferences. Typical users receive 2–10 messages per month.
Costs: Standard message and data rates may apply depending on your mobile carrier plan.
Support: For help, text HELP or contact us at support@rendezvues.com.
We do not sell or share your phone number with third parties for marketing purposes. Phone numbers are used solely for the communications described above and as outlined in our data sharing practices.
4. Data Sharing & Third Parties
We do not sell your personal data. We may share information with:
- Service Providers: Payment processors, analytics, cloud hosting
- Legal Authorities: If required by law or to protect rights
- Event Facilitators: Only the information needed to manage participation
All third-party services are bound by strict privacy and security obligations.
5. User Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your account and personal data
- Opt-out of promotional emails or communications
To exercise these rights, contact: support@rendezvues.com
6. Cookies & Tracking
We use cookies and similar technologies to:
- Improve site functionality and navigation
- Analyze usage patterns and trends
- Deliver personalized content
You can manage cookies through your browser settings, but some features may not work properly if cookies are disabled.
7. Data Security
We implement reasonable security measures, including:
- Encryption of sensitive information
- Secure storage and access control
- Regular security audits
However, no online system is 100% secure. Users acknowledge that they provide information at their own risk.
8. Retention of Data
- We retain your information as long as your account is active or as needed to provide services.
- Data may be retained longer if required by law or for dispute resolution.
9. Children's Privacy
Our platform is not intended for children under 18. We do not knowingly collect information from minors.
10. Changes to this Privacy Policy
- We may update this policy periodically. Users will be notified of significant changes via email or platform notifications.
- Continued use constitutes acceptance of updated terms.
11. Contact Us
For privacy inquiries or concerns, contact:
Email: support@rendezvues.com